Terms & Conditions
A legal disclaimer
Welcome to Sunymar Shop. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Products and Usage
Our products include edible wafer paper, toppers, edible ink, mini cowboy hats, and other items. All edible products are 100% safe for consumption and can be used for various applications such as decorating treats, cocktails, bakery needs, and more.
2. Custom Designs
We accept custom designs under the following conditions:
• Customers must provide clear, high-resolution images with saturated colors.
• Images with black backgrounds are discouraged to avoid ink bleeding.
• We do not alter the images themselves but may adjust colors to ensure the best printing quality.
• Assistance with designs will incur an additional fee. Please note that back-and-forth communication about designs may delay the shipping process.
3. Payment
We accept the following payment methods:
• Apple Pay
• Credit/Debit cards
All payments must be made in full at the time of purchase.
4. Shipping
• Orders are processed within 1–3 business days.
• Standard delivery typically takes 3–7 business days. Express shipping is available for overnight delivery.
• Free shipping is available for orders over $65.
• Delays caused by carriers or other circumstances beyond our control are not the responsibility of Sunymar Shop.
5. Returns, Refunds, and Replacements
We do not offer refunds for the following:
• Mistakes made by the customer (e.g., incorrect designs or text).
• Late delivery due to factors outside our control.
We will provide refunds or replacements only if:
• There is a mistake on our end.
• The product arrives damaged.
Customers must contact us within 7 Days to report any issues.
6. Limitation of Liability
Sunymar Shop is not responsible for improper use of our products. Customers are advised to follow the recommended guidelines for best results.
7. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
8. Modifications
We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.
9. Governing Law
These Terms and Conditions are governed by the laws of California, USA.